Rescue Rooter Review
Rescue rooter owned by the American Residential services, is a well established company that provides specialized services in air conditioning, indoor air quality, plumbing, drainage solutions, and plumbing and sewer line solutions across the US.
The Corporate office is located in Memphis, TN. It has about 400 employees and runs through a chain of 60 company owned service locations across 24 states and districts.
The company is ever growing with its latest acquisitions being Beutler HVAC in Sacramento; Air-Trol Heating and Air Conditioning of Indianapolis; Dallas-based Efficient Attic Systems; Atlanta-based Universal Heating and Cooling; 24/7 Service Corporation of Las Vegas, that operates Yes! Air Conditioning, Yes! Plumbing and Sunset Sheet Metal & Air Conditioning and Heating and Air Conditioning Services of Boston.
They offer specialty services such as:
Contractor’s specialties
They offer 24/7 emergency services to the customers in terms of drains and sewer line issues with a free estimate. They also specialize in bath/kitchen fixtures, water heater repair and replacement, water lines; gas lines leak detection along with the electronic leak detection and many more.
Drain and sewer specialties
24/7 emergency services along with video inspections of the drain lines and sewer lines to detect and fix the problems.
Fixtures specialties
24/7 emergency services on kitchen, bathroom leaks, water heater repair and replacement. Repair of toilets, sinks and tubs.
Water heater specialties
The company offer you 24/7 emergency services with water heater problems such as its maintenance, repair and replacement, anode rod changing and detecting leaks in the gas lines or water lines.
They also have special discounts such as a 10% discount on the sewer repair or replacement.
Customer Opinions
One of the pleased customer had to say that a Rescue rooter person called Tony was extremely friendly and really had “rescued” them because she has already called upon three different plumbing companies who gave her horrifying stories about how she might have to re-lay all the pipelines in the house in order to get rid of the problem, which was no less than a nightmare to her. She found the Rescue rooter guy to be honest and giving out realistic solutions to first unclog the main drain and if that doesn’t work he might probably have to use the water jet. He also offered video inspection which was great for her.
Another customer being satisfied with the company services says that when he called upon the Rescue rooters they came well in time and gave a description of the problem and a written estimate then and there; afterward they came and did the job very professionally at a very fair price.
Rescue rooter actually rescued the cat of a customer! Yes we had a customer whose cat got stuck into the water heater. It was the third call in the call list of the plumbers that the customer had called, but Rescue rooters were the first to respond and be there at service within 30 minutes. The customer found the Rescue rooter guy to be extremely polite, friendly and incredibly efficient. Later he rescued the cat leaving the customer extremely satisfied.
Many of the rescue rooters customers are satisfied with the services whereas we have few negative experiences as well such as for this customer definitely was pleased by the services and service charges but claims to have made a “Free no obligation estimate” and said that he was still charged an amount of $59.95.
While another customer who had problems with the charges said that the Rescue rooter guy with a snake and camera charged about $400 for looking out on the issue and was asking for another $500 for fixing it, while she got it all done from a different plumber for around $200.
From the above sited customer reviews we can see that there are actually no problems with the services of The Rescue rooters and the customers are mostly left satisfied with the timely response when they call up the rescue rooters, happy mostly on quick arrival and consider the Rescue rooter guys to be patient, friendly, efficient and honest. But the only problem area seems to be the rates, if the rates are more uniform and up to what the discount offers have to state then we can radically increase the number of satisfied customers.
1 positive user reviews 
2 negative user reviews.
When the drain obtained clogged a handful of a long time back again when the heavy rainy season hit we called Rescue Rooter. They had been alright, bought the job performed.
I just received one particular of those sales calls this past week saying that Rescue Rooter is providing a “hot h2o heater flush” for $29.00. This assists clean out the h2o heater and keeps it in operating order. I have not experimented with it so I seriously don’t know.
Yet if people today are interested and they wish to know a lot more get in touch with Rescue Rooter at 1-866-720-6020.
Appointment situations can be built from eight:00 AM to eight:00 PM.
They’ve many locations but I believe the principal office is along the peninsula.
Our workplace has a small plumbing dilemma, termed local plumbers and acquired Terrible support. Apparently, some of our nearby plumbers can take as lengthy as per week to even check out the dilemma and numerous usually do not present totally free estimates.
We finally named Rescue Rooter who offered to come out within the hour. They arrived around the dot, obtained to do the job right away and experienced the issue fixed same day. SERVICE- what a idea!
1
This group is a joke! I known as to clear a clogged shower drain and referred to as Rescue Rooter. The guy that answered the telephone stated that he could not give me an estimate more than the telephone and that I should hurry so the contact can get in by 6:00PM. Right after that he stated that if I did not agree to the estimate, that I could ask him to go away.
Well, the plumber arrived and gave me an estimate of $225.00 and that i explained no and asked him to leave. He stood there and then inquired me what I can afford– I once more requested hime to depart. I was then inquired what I can afford this 7 days! My reply was its not what I can manage this week, but their prices are rediculous. the fascinating factor is, they won’t be able to give estimates but showed me the e-book where all of the jobs are priced and this is in a expert e-book with situations, and so forth. Now why the hell cannot the receptionist inform you this! He arrived down to $149.00 and proceeded to accomplish the job. IT Didn’t Take Far more THAN 30 MINUTES!! I can assure you that this organization won’t be coming to my apartment in any way or any of my friends. They will need a excellent education in proper company practices!.
I called rescue rooter when we had clogged drain a couple weeks ago. Their tech was very friendly and arrived on time. They were in and out quickly, and I had no complaints. Good Job!